Claims

To start the claims process, you will need the following information:

  • Policyholder information: Name of insured, address, phone number, e-mail and policy number
  • Description of loss: Time and date of loss, location of incident, detailed description of damages
  • Vehicle information (for traffic accidents): Current location of vehicle, owner information, driver information, type of car (year, make and model), license plate number
  • Authority notification: Please note all authorities notified (fire dept., police, etc.)
  • Report information: Report author, title (if any), date
  • Additional comments: Is there anything else you think we should know? (Injuries, witnesses, etc.)

As an insurance broker, we do not process claims ourselves, but we’d be happy to forward your requests directly to your insurance provider during our normal business hours.

In the event that you need to submit an after hours claim please contact the appropriate insurer:

AVIVA 1 800 590 5003
COMMONWELL 1 877 280 3030
INTACT 1 866 464 2424
JEVCO 1 866 864 1112
PEMBRIDGE 1 800 387 0462
PAFCO 1 800 387 0462
PREMIER 1 866 462 3650
UNICA 1 866 864 1113