Claims

To start the claims process, you will need the following information:

  • Policyholder information: Name of insured, address, phone number, e-mail and policy number
  • Description of loss: Time and date of loss, location of incident, detailed description of damages
  • Vehicle information (for traffic accidents): Current location of vehicle, owner information, driver information, type of car (year, make and model), license plate number
  • Authority notification: Please note all authorities notified (fire dept., police, etc.)
  • Report information: Report author, title (if any), date
  • Additional comments: Is there anything else you think we should know? (Injuries, witnesses, etc.)

As an insurance broker, we do not process claims ourselves, but we’d be happy to forward your requests directly to your insurance provider during our normal business hours.

In the event that you need to submit an after hours claim please contact the appropriate insurer:

COMMONWELL (877) 280-3030
CHUBB (800) 532-4822
INTACT (866) 464-2424
JEVCO (866) 864-1112
MAX (877) 770-7729
NORDIC (866) 464-2424
PEMBRIDGE (800) 387-0462
PAFCO (800) 387-0462
UNICA (866) 864-1113

If your insurer is not included in the above list, please consult your policy declaration pages for the claims contact inforamtion.